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Frequently Asked Questions

  1. Can I wire a ClearMirror® to a switch other than the one for the bathroom light?
  2. I didn't install the ClearMirror® squarely on the back of the mirror.  What will happen to the adhesive if I pull off the pad and re-stick it?
  3. Is the ClearMirror® really safe to use on all types of mirrors and backings?
  4. Can I use a ClearMirror® to keep my bath mat warm?
  5. Can I order custom shapes and sizes of ClearMirrors™?
  6. Can I install a ClearMirror® horizontally?
  7. I am building a Category 1 house in which the builder tells me that all electrical boxes must be sealed to prevent air leakage.  Does this mean I can't install a ClearMirror®?
  8. Can I cut the plug off of the NewHome ClearMirror ™ in order to direct wire the pad without damaging the ClearMirror® or voiding my warranty?
  9. Can I use regular cleaning supplies on the mirror?
  10. The closest power supply to wire my ClearMirror® is in the ceiling above the sink.  What should I do?

Can I wire a ClearMirror® to a switch other than the one for the bathroom light? 

Yes you can. In fact we encourage you to wire your ClearMirror® to a device that you most typically turn on and off while a shower is running.  Other switches could include your bath fan, a separate switch for a light in your shower, or even a separately installed timer switch.  We are even developing a switch that will turn your ClearMirror® on and off automatically when it senses condensation in the room!

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I didn't install the ClearMirror® squarely on the back of the mirror.  What will happen to the adhesive if I pull off the pad and re-stick it?

Unfortunately, you won't like the results.  The adhesive is silicone based and even though it requires time to permanently "set-up", the adhesive is designed to be extremely sticky and will probably be ruined if the pad is removed.  If the adhesive doesn't co-operate, please send the ClearMirror company check for $5 along with your CM#  and they will be happy to mail you new adhesive strips.

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Is the ClearMirror® really safe to use on all types of mirrors and backings?

Our research and testing has shown that a majority of new construction mirrors are silvered with a high quality coating that resists medium to high temperatures over a long period of time. Some less expensive mirrors are coated with products that resemble spray paint and may not be able to handle long-term temperatures in the 100 to 150 degree range (which is the estimated heat index of ClearMirrors™).  We have found that mirrors thicker than 3/16" usually have a quality silvering which avoids damage.  If there is any doubt, please check with your mirror manufacturer who will have this product information.  NewHome, or any distributor, does not warrant damage or discoloration by a ClearMirror® for any mirrors.

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Can I use a ClearMirror® to keep my bath mat warm?

No. The ClearMirror® line of products have been tested and listed by Underwriters Laboratories (UL) for use as a bathroom mirror defogger only.  Neither use your ClearMirror® for any reason other than a mirror defogger nor handle when plugged in.

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Can I order custom shapes and sizes of ClearMirrors™?

Yes. Beyond our growing standard  size list, we would be more than happy to hear your custom request. We will try to accommodate all requests, however some may not be possible to manufacture.  Please be prepared for higher relative pricing for any custom quote.

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Can I install a ClearMirror® horizontally?

Absolutely. If you find that a wider view fits your needs better, perhaps for two people to share at once, go right ahead.  The installation directions will have to be altered by yourself or your contractor, paying particular attention to the ClearMirror® height, sink centering and the cutout location.  Additional properly gauged wire may be required to make the connection.

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I am building a Category 1 house in which the builder tells me that all electrical boxes must be sealed to prevent air leakage.  Does this mean I can't install a ClearMirror®?

Not at all.  Check with your electrician, but he will probably just use a sealed outlet box.

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Can I cut the plug off of the NewHome ClearMirror ™ in order to direct wire the pad without damaging the ClearMirror® or voiding my warranty?

Yes. Just be careful to not cut off  more cord than you need to still reach the overhead power supply.  Your warranty will still be in effect as long as the requirements for the rest of the installation are met.

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Can I use regular cleaning supplies on the mirror?

Yes. Using normal glass and mirror cleaners on your ClearMirror® equipped mirror is fine.  Do not use any substances which are combustible, toxic, wax or oil-based because these could emit harmful fumes or discolor your mirror's surface when heated.

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The closest power supply to wire my ClearMirror® is in the ceiling above the sink.  What should I do?

In some homes built in the early 70's and before, this overhead light placement was typical.  As you might imagine this may take some additional wiring work.  Measure the distance up the wall from the ClearMirror® height to the ceiling and then over to the light fixture.  The solution is to run a properly gauged wire from the fixture gang box (sized per code), through holes drilled in the walls top-plate and down to the ClearMirror® cutout.  Then wire the ClearMirror® to this new extension as normal.

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Revised: 09/12/08.

 

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